![]() ![]() If you are still having trouble, please chat with an iHeartRadio Customer Care agent so we can help troubleshoot with you. Swipe up from the bottom of your screen to return to your home screen.Put your finger on the middle of the iHeartRadio app and swipe up on the iHeartRadio app to close it. ![]() Swipe up and to the right to reveal all of your open apps.If you're in an app, swipe up from the bottom of the screen to return to your Home screen.If you do not have a home button on your device: Try backgrounding the app to ensure audio continues to play.Tap to open the iHeartRadio app and play audio.Click the Home button again to go back to the normal screen.Swipe up on the iHeartRadio app to remove it from running in the background.Look for the 'Battery' or 'Battery optimization' option and tap on it. Encontre o Spotify app from the list of installed apps and tap on it. Scroll down and select the 'Apps' or 'Application Manager' option. Double click the Home button (the button on the front of your device) and all multitasking apps will appear. To turn on the 'Allow App to Run in the Background' option, follow these steps: Go to your device's Settings app.If you have a home button on your device: If the app is stopping when your phone's screen goes dark, turns off, goes to sleep, or when you background the app and open a different app, it is likely a known iOS issue. If you're having trouble with an Android, please check out this article instead. This article will help you with your iPhone or iPad. ![]()
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